SIS ERP CRM and Sales Management Software – Synchronized Processes, Increased Revenue

As businesses manage multiple sales channels, many customers, and an ever-growing volume of data at the same time, relying on disconnected tools like Excel or several separate software programs leaves operations poorly coordinated, information scattered, and hard to control.

The CRM and Sales Management module within SIS ERP SME is designed to help businesses manage their entire sales operation on one unified platform. From customer management, quotations, and orders to receivables and after-sales care, everything is digitized and connected directly to the Accounting, Warehouse, Purchasing, Manufacturing, and HR modules.

Managing the entire sales process on one system

SIS ERP helps businesses standardize the sales process from the first contact with a potential customer through to closing the deal and after-sales care.

Businesses can:

• Manage individual and B2B customers.
• Store the full transaction history.
• Track quotations, orders, and contracts.
• Monitor revenue by employee, region, or time period.
• Track customer receivables in real time.
• Sync data with the warehouse and accounting the moment a transaction occurs.

With continuously updated data, managers can keep track of the business situation at any time without manual consolidation.

Key features of the SIS ERP CRM and Sales Management software

CRM and customer management

All customer information is stored centrally, including:

• Customer profiles
• Transaction history
• Quotations
• Contracts
• Receivables
• Customer care activities

The system helps sales staff easily track customers throughout the entire sales lifecycle.

B2B customer management

For businesses with many agents, distributors, or corporate customers, SIS ERP supports:

• Managing multiple contact points.
• Tracking custom pricing policies.
• Managing credit limits.
• Tracking transaction history for each business partner.

Barcode scanning

The system supports integration with barcode and QR code scanners, helping to:

• Search for products quickly.
• Reduce data entry errors.
• Speed up order processing.
• Sync directly with the warehouse.

E-commerce integration

SIS ERP can connect with online sales platforms, helping businesses:

• Sync orders.
• Sync inventory.
• Track revenue across multiple channels.
• Reduce manual data entry.

Goods receipt, issue, and inventory management

Warehouse information is updated in real time the moment a transaction occurs.

Businesses always know:

• Current inventory
• Incoming goods
• Outgoing goods
• Cost of goods
• Storage location

Multi-warehouse management

Businesses can manage simultaneously:

• Multiple warehouses
• Multiple branches
• Multiple stores
• Multiple points of sale

All data is managed centrally on the same system.

Sales staff management

Managers can easily track:

• Each employee's performance
• Sales figures
• KPIs
• Customer care history
• Sales opportunity progress

Product catalog management

SIS ERP supports managing:

• Product catalog
• Product groups
• Specifications
• Units of measure
• Barcodes
• Selling price
• Cost price

Data is always synchronized across departments.

A system that grows with your business

SIS ERP is designed with a user-centric approach — a modern, easy-to-use interface that can be customized to each business's needs.

Users can:

• Search data quickly.
• Monitor a visual dashboard.
• View reports in real time.
• Complete processes in just a few steps.

More than just CRM software, SIS ERP is a comprehensive management platform. Businesses can expand their connections to include:

• CRM
• Sales
• Purchasing
• Warehouse
• Accounting
• HR
• Payroll
• Manufacturing
• POS
• Projects
• Tasks
• Asset management
• API for external software integration

As a result, all data stays synchronized on the same platform, reducing repeated data entry and minimizing errors.

SIS ERP is built on a modern technology platform with many advantages:

• Works across multiple devices and operating systems.
• Data is stored centrally.
• Detailed permissions for each function.
• Automatic data backup.
• Supports online work across multiple branches.
• Easily integrates with other systems via API.

With more than 20 years of experience implementing enterprise management solutions, SIS Vietnam has partnered with over 5,000 businesses across many industries, including manufacturing, trading, construction, services, and foreign-invested enterprises. SIS ERP not only digitizes the sales process — it also creates a unified management platform that helps businesses improve operational efficiency and grow sustainably.

Contact the SIS Vietnam expert team for advice on the right solution for your business model and to experience the SIS ERP SME system firsthand.