Some challenges enterprises face running a retail chain
Unable to control the quantity of goods sold or the stock at each store or agent
Managing sales across channels and tracking shipping partners and COD payments is difficult
Checking revenue and profit/loss for each store takes a lot of time
Unable to monitor the sales activity of individual employees when not physically present at the store
Stores in the chain encounter payment issues, hurting the customer experience
Slow sales and checkout times frustrate customers
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Benefits of applying chain/retail management software
Integrates with warehousing and accounting
Easy installation in a short time
Simple, easy-to-use interface
Speeds up sales and checkout
Helps increase sales revenue
Compatible with all hardware devices
Sell even when disconnected from the internet
Manages a wide range of promotional programs
Key features of the chain/retail management module
1. Sales session and cash drawer management
- Quickly find customer information via a convenient filter, or search/edit/delete customer information
- Counter staff can process payments for multiple customers at the same time
- Payments can be completed even when disconnected from the internet. The system automatically syncs data as soon as a network connection is restored
- A user-friendly, easy-to-use interface suited to retail outlets such as supermarkets, stores, showrooms, shops, etc.
- Integrates with all hardware devices: barcode scanners, cash drawers, speeding up checkout and improving customer service quality.
2. Product, price list & product variant management
With the standout features of the point-of-sale (POS) application, users can manage products more effectively.
- Create/edit/delete products
- Quickly find products via a convenient filter
- Create/edit/delete product variants
- Price list management: create one or more price lists with different validity periods; users can define their own list prices and pricing formulas for different targets (a different price list can be declared for each customer).
3. Promotion policy management
The point-of-sale (POS) application helps enterprises effectively set up and manage a wide range of promotional programs, such as:
- Buy product A, get product B free
- Direct discount on the selling price
- Fixed-amount discounts
- Installment purchases
- Buy 2, get 1 free, etc.
4. Customer management
• Stores customer information such as name, phone number, address, and purchase history to make it easy to build promotional programs tailored to each customer segment across the chain
• Quickly accumulate points on purchases at any store in the chain, creating loyalty policies such as discounts or gift redemptions once enough points are accumulated
• Accurately track customer debt, minimizing errors during the sales process
5. Tight inventory management
• Track the exact quantity of each product by model, color, size, and material
• The warehouse management software continuously updates stock and issue information for goods
• Track and manage receiving history and supplier debt for each branch, and assess the sales potential of each branch
• Barcode-based stocktaking, synchronizing inventory and managing goods movement directly within the software, reducing labor needs by 50%
• Know which items sell fast or slow so you can set appropriate restocking or clearance policies
6. Tight employee management
• Manage working hours, permissions, and the action history of each role, such as cashier, sales staff, or stocktaker, making it easier to manage business operations
• Track revenue, sales, and sales performance reports for each employee at each branch
• Helps identify the highest-revenue/profit employees to apply appropriate pay and bonus policies
• Supports remote employee management — you don't need to be physically present at the store to easily manage staff via mobile phone
7. Business management across the whole system
• Supports keeping cash books and tightly tracking debt to suppliers, shipping partners, and customers for each branch
• Logs every sales and stock transaction at each store for reconciliation when needed
8. Cash flow and debt management
Supports keeping cash books and tightly tracking debt to suppliers, shipping partners, and customers. Logs every sales and stock transaction for reconciliation when needed.
9. Reporting & configuration
Users can easily access reports automatically compiled in real time and configure the system within their permitted scope. Through these reports, users can be more proactive in making decisions, monitoring business operations, and adjusting strategy in a timely manner.
- Track reports on store revenue, order-based reports, item-based reports from a given date to a given date
- Easily set up attributes, attribute values, POS groups, retail points, VAT, multi-currency, etc.
