Travel & Tourism
Travel management software fully addresses an enterprise's concerns, from receiving requests/bookings to tour operation and business management, while also handling HR-payroll, accounting, and asset management. ...
Product information
Customer management & care
- Import customer lists from Excel files.
- Customer reports by: staff in charge, region, number of times using the service, contract value…
- Manage and look up information about the tour booker (individual/organization) and the tour participant (traveler).
- Help sales staff schedule customer care.
Partner & supplier management
- Classify and look up service suppliers: hotels, restaurants, land tours, transportation, cruises, etc…
- Define service price lists: seasonal pricing, contract-based pricing, pricing by guest type.
- Enter supplier information: contact point, photo library, cancellation policy, location map…
- Reports and printing: contract-expiry alerts, service-price charts.
Request/booking management
- Book services (request/booking): tours, hotel services, cruises, transportation, mixed services.
- Create a new request/booking from a pre-built template (create from template).
- Process bookings: track change history, build a to-do list, enter the traveler list.
- Exchange history: date/time of exchange, method (email/phone), exchange content.
- Statistical reports: forecast vs. actual booking revenue by month, by person in charge, by tour type, etc.
Tour & service sales management
- Tour sales management: departure schedule, related suppliers, tour itinerary, remaining seats booked, traveler list.
- Tour operation management: operation scheduling, due-date alerts, assigning and supervising tour-operation work, customer reviews/feedback.
- Payment planning: track revenue/expenses related to tours/suppliers, customers.
- Tour-product design and pricing: brainstorm product ideas, build pricing options, discuss and evaluate.
- Professional in managing travel-service industry specifics such as: declaring and managing code, group, operator, and contract information; managing payables and advances by code, group; managing revenue, profit/loss by code, group; tour diary, statements, reports by code, group, operator…
- The software meets accounting-booking requirements with modules: General ledger, Sales & accounts receivable, Purchasing & accounts payable, Warehouse management, Cost & cost-price management, Fixed assets-tools & instruments management, Cash receipts & disbursements management, System management, Tax accounting & financial statements…
- The software provides full, accurate, and timely management and operational information related to the enterprise.
